Residential Blogs

Scale Reduction Savings in Apartment Complex

The Greenfield Village mixed-use community, located at the southern-end of the Salinas Valley in Greenfield, California, experienced significant problems caused by scale buildup inside its 128 apartments’ water heaters and recirculation pumps. In the four years since the apartment complex was built, scale buildup was so aggressive, that many of the water heaters and recirculation pumps failed. The complex’s owners faced a minimum cost of $600,000 to replace the equipment. 


Greenfield Village was acquired four years after it was constructed. During due diligence inspections, it was discovered that water inlets and recirculation pumps were heavily obstructed by scale buildup, and water heaters had so much scale that even when turned up to 100%, they could not adequately heat water. Additional scale problems were found in the fan coil heaters in the ceilings of individual apartment units, which caused major concern because they are extremely difficult and expensive to replace. Greenfield Village LLC’s management sought the services of the California distributor of HydroFLOW USA, to help implement a solution to the scale problem. Analyses performed by the company revealed that the water in Greenfield Village comes from an underground source and is quite hard, at approximately 18 grains per gal (308 ppm). The water is mineral rich and good for agricultural purposes, but poses a significant threat to equipment and pipes because of its tendency to leave behind hard scale deposits.

The community’s executives decided to install HydroFLOW water conditioners, which are powered by the patented Hydropath technology. The technology works by inducing an alternating current decaying sine wave into the liquid inside a pipe. This current causes the positive and negative mineral ions in liquid to move rapidly, allowing them to attract and combine to form loosely held together clusters. When super-saturation occurs under conditions such as a temperature increase or change in pressure, these clusters precipitate out of solution and form stable crystals that remain in suspension rather than adhering to equipment and pipe surfaces. In addition to preventing scale accumulation, the technology gradually removes existing scale deposits, inhibits corrosion, stops pinhole leaks and kills a majority of bacteria and algae that pass through the system. These attributes help extend the life and efficiency of equipment and pipes.

The California distributor engineered the solution and installed HydroFLOW S38 water conditioners on the cold-water lines feeding the hot water tank of each unit in the community. The devices were simple to install, which limited disruption and inconvenience to the tenants. The implementation of the new water conditioners saved hundreds of thousands of dollars in equipment repair and replacement, while also providing an eco-friendly solution.


Six months after installation, random inspections found that the water heaters, recirculation pumps, tanks, pipes and related equipment were free of scale buildup. This has allowed Greenfield Village to reduce its replacement reserves and operating budget significantly, as it avoided the enormous replacement and maintenance costs it was facing.


An additional benefit was that the community was able to pass along savings to its tenants as a result of the improved operating efficiency of each apartment’s water heater. Reducing scale accumulation by 1/4 inch typically results in a gain of up to 35% heating efficiency. As the new water conditioners began to dissolve existing scale deposits from the water heaters’ heating elements, increased heat transfer efficiency was achieved. This increased efficiency has reduced the amount of energy consumed, resulting in lower energy bills for the tenants.